Patrick Lencioni--his book is called "Getting Naked" about the power of vulnerability
I like to begin by making a few confessions--my personality doesn't lend itself to these types of big speeches; everything I'm going to cover you already know ("people need to be reminded more than they need to be instructed")
Humility is rare and powerful. First job out of college--he was not never to admit he didn't have the right answer; never let the client seem smarter than you--
Then got a job at another company where you also had to pretend you knew everything.
Third job he was allowed to be genuine and it was liberating. Later began his own consulting group and decided to be 'naked' and honest with clients. The trust and loyalty response was amazing.
Definition of vulnerable--capable of being physically or emotionally wounded; open to attach or damage; liable to increase penalties but entitled to increase bonuses in a game of bridge
Vulnerability runs counter to the desire in our culture to avoid discomfort at all costs.
Three fears that keep us from being vulnerable--
1) Fear of losing the business or being rejected--
how to avoid this--
enter the danger--best improv comes from walking right into the wacky conversation
speak the kind truth--sometimes there's terminal niceness in churches; people are desperate for the truth;
2) Fear of being embarrassed--when we're serving others we have to ask questions and make suggestions that may not be wise; when people know you're more interested in making them better, they invite you in; we have to celebrate our mistakes; when we acknowledge our humanity it is attractive
3) Fear of feeling inferior--The last thing we want to do is put ourselves in a lower position; we need to do the dirty work; show people you're willing to do whatever you're asking them to do; the example of Jesus washing the disciples' feet
--honor your clients' work; be more interested in what they do
vulnerability is attractive and powerful and yet it's not easy. It involves suffering and pain. Why do we do this 'vulnerability thing' even if we aren't rewarded for it? Because Jesus did it and calls us to it. In the moments when we don't get rewarded we need to say a prayer of thanksgiving and do it anyway.